Support
Frequently asked questions
Who is Autopix?
We turn your raw photos into polished, professional images ready for marketing, helping your products look their best and boost the customer experience.
How do I get started?
Create new account in both web platform or mobile app in just a few minutes. Get started with free test orders and finish setting up workspace whenever you're ready.
Get our app on App Store or Google Play.
Get our app on App Store or Google Play.
Is there a free test available?
Yes, you can send 3 free test orders and get your images back in just a few minutes.
How does pricing work?
We offer two pricing models, Express and Plus, each with Small, Medium, and Large packages. For full details, check our our Plans & Pricing page.
Do you offer customised pricing?
Yes, this is reviewed on a case-by-case basis and can be discussed with our team. Feel free to contact us at hello@autopix.no.
Can I invite more users to my company account?
Absolutely. You can invite your entire team under one company account with no per-seat fees, so everyone can collaborate.
How do I create or edit my template?
Choose from our curated library of backgrounds and floors for a clean, studio-style look every time. In the Templates tab, tap Create or Edit to set output style and preferences.
How do I send photos?
Using our web platform or Mobile apps. You can shoot with smart capture technology, upload from your device and use our Photo Guide.
What is your cancellation policy?
You can cancel at any time. Your plan remains active until the end of your paid billing period, then automatically switches to Pay As You Go. We don't refund unused time.
Do you offer customer support?
Access real-time support anytime you need help. Our team provides assistance in English or Norwegian for troubleshooting, tips, or urgent issues, making it easy and convenient for users on the go.
No articles found.
