Our mobile app & platform needs uninterrupted and stable internet connection to receive updates on orders.
1
Make sure that your device's Wi-Fi is turned on.
2
Slow internet can cause your device to not work properly and result in intermittent connectivity, so ensure your device is close to and within range of your router or access point.
3
Restart your modem—it can fix some network problems, occasionally improve slow connections, and resolve common wireless issues.
4
If problems with your internet still persist, contact your Internet Service Provider.
If the above solutions haven't fixed your issue, the problem may be related to your specific device.
1
Restart, update, or reset your device.
2
Check App Store/Play Store for application updates.
3
For additional help related to smartphone issues, consult your device's manufacturer.
There are occasional issues that are apparently caused by the browser. Here are a few tips:
1
Try closing and opening your browser, or refreshing the page.
2
Try logging in on a different browser or device.
3
Clear the browser cache and cookies from browser settings, then refresh the page.
4
Check added browser extensions/plugins that might be interfering with our system.
5
Check site settings for disabled permissions.
6
Private browsing mode could be affecting different features on our platform.
